BACK IN BALANCE Clinic

Motor Vehicle Accident Care in Toronto

Chiropractic assessment and rehabilitation after a car accident — whiplash, neck and back pain, headaches, and concussion symptoms — with the auto-insurance claim paperwork handled for you.

Dr. Matthew Serrick performing a gentle cervical range-of-motion assessment on a patient after a car accident — BACK IN BALANCE Clinic, downtown Toronto
Since 2009Advanced Spine CareWomen's HealthRunning & SportsWSIB & MVA ClaimsLGBTQ+ Friendly 🏳️‍🌈Direct Billing to Insurance
Dr. Serrick applying gentle hands-on treatment to a patient's neck and upper back on the table — BACK IN BALANCE Clinic, downtown Toronto
What it is

Real rehabilitation after a collision — not just rest.

Even a low-speed collision can leave you with whiplash, neck and back pain, headaches, jaw pain, dizziness, or concussion symptoms. Some of it shows up at the scene; a lot of it shows up one to three days later, once the adrenaline wears off. Both patterns are normal, and both deserve a proper assessment rather than a wait-and-see shrug.

Motor vehicle accident care at BACK IN BALANCE starts with a thorough orthopedic and neurological assessment to map exactly what was injured. From there, treatment combines gentle hands-on care — mobilization, soft-tissue work, adjustment where appropriate — with graded exercise that restores movement and confidence. The evidence is consistent: early, active care after a collision beats collars and couch rest.

In Ontario, treatment after a car accident is funded through your auto insurance's accident benefits, which are part of every Ontario auto policy regardless of who was at fault. We complete the treatment plan forms, communicate with your adjuster, and bill the insurer directly wherever possible.

  • Whiplash, neck and back pain, headaches, and post-collision concussion
  • Early, active rehabilitation — the approach the evidence supports
  • Claim forms completed with you; direct billing to the insurer where possible
What we treat

The common injuries after a collision.

Whiplash & neck pain

The classic MVA injury: neck pain, stiffness, and headaches from the rapid back-and-forth of a collision. Graded movement and manual therapy are the core of recovery.

About neck pain

Concussion after a crash

You don't have to hit your head to be concussed in a collision. Headaches, fog, dizziness, or light sensitivity after an accident deserve a structured concussion assessment.

About concussion care

Back & joint injuries

Seat-belt and bracing forces commonly irritate the lower back, mid-back, and shoulders. We assess the whole kinetic chain, not just where it hurts most.

About lower back pain
The claim side

What to do after a car accident in Ontario.

None of this needs to be perfect before you book — we help patients through these steps at the first visit all the time.

  • Report the accident to your auto insurer and get a claim number
  • See a healthcare provider for an assessment — no referral needed
  • Bring your claim number and adjuster contact to your first visit
  • We complete the treatment plan forms and submit them for you
  • Keep notes on symptoms, time off work, and out-of-pocket costs
Dr. Serrick reviewing insurance and intake paperwork on a tablet with a patient — BACK IN BALANCE Clinic, downtown Toronto
Paperwork, handled

You recover. We deal with the insurer.

MVA claims come with forms — treatment plans, progress updates, adjuster questions. It's a system we work in every week, and we handle it for you: our team completes the required documentation, submits it to your insurer, and keeps your care moving while the claim side runs in the background.

If your injuries are also being handled by a lawyer or paralegal, we're happy to provide the clinical documentation they need. And if anything about your recovery isn't tracking the way it should, we'll tell you plainly and adjust the plan — including referring you onward when that's the right call.

  • Treatment plans and progress reports completed by our team
  • Direct communication with your insurance adjuster
  • Clinical documentation for your lawyer or paralegal when needed
Related care

The rest of the accident-care hub.

Accident Care overview

How MVA and WSIB care fit together at the clinic — one team for both claim types.

Accident Care

Hurt at work instead?

Workplace injuries run through WSIB, not your auto insurer. Same team, different paperwork — we handle that too.

WSIB & Workplace Injury Care

Massage & acupuncture

Soft-tissue care is often part of an MVA treatment plan. Both are available in the same building, on the same plan.

Massage therapy

Frequently asked questions

About motor vehicle accident care

Get medical attention for anything urgent first. Then report the accident to your auto insurer to open a claim, and book an assessment for any pain or symptoms — even mild ones. Early assessment creates a clear clinical record and starts treatment while injuries are most responsive. Bring your claim number if you have one; if you don't yet, we'll help you sort out the steps at your first visit.

About the clinic

Reviews

What patients say

A few words from people we've helped get back to what they love.

Steps from College station and they direct-bill my insurance, so it's an easy visit. Real assessment, no pressure, and a plan I could actually follow at home.
Kevin M.· Google
I saw Dr. Clarke through my pregnancy for pelvic pain. Gentle, knowledgeable, and reassuring the whole way. It made a real difference to how I felt day to day.
Hannah L.· Google
Booked for a running gait analysis before a half marathon. The video breakdown of my stride was eye-opening and the exercises sorted out the knee pain that kept derailing my training.
Marcus T.· Google

Book your first visit

Tell us what you need from motor vehicle accident care and the front desk will match you with the right practitioner.

  • Same-day appointments usually available
  • Direct billing to most major insurers
  • Prefer to call? (416) 660-9932

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