BACK IN BALANCE Clinic
Spine & Back

Back and spine pain care in downtown Toronto.

BACK IN BALANCE Clinic in downtown Toronto assesses and treats lower back pain, sciatica, disc injuries, spinal stenosis and hip and knee osteoarthritis. Care is led by Dr. Matthew Serrick, a University of Pittsburgh–trained Primary Spine Practitioner with Advanced Practice Provider training in structured spine triage. No referral is needed to book.

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Chiropractor performing an orthopedic spine and hip assessment on the treatment table
Since 2009Advanced Spine CareConcussion RehabilitationWomen's HealthRunning & SportsWSIB & MVA ClaimsLGBTQ+ Friendly 🏳️‍🌈Direct Billing to Insurance

Medically reviewed by Dr. Matthew Serrick, BSc (Hons), DCLast updated September 2026

At a glance.

Most back pain is mechanical, and most of it improves with the right mix of hands-on care, plain-language education and graded exercise.

Spine care at BACK IN BALANCE is led by Dr. Matthew Serrick, BSc (Hons), DC, a Primary Spine Practitioner trained through the University of Pittsburgh, with Advanced Practice Provider training in structured spine triage.

Every first visit at BACK IN BALANCE screens for red flags and tells you plainly whether imaging or a referral is actually needed. Most patients never need an MRI.

A first visit at BACK IN BALANCE is 45–60 minutes and costs $150, with no contracts and no pre-paid packages.

There are two routes in: book private or insurance-billed care directly at BACK IN BALANCE, or ask your family doctor about the OHIP-funded Rapid Access Program.

Which one sounds like you?

What you feelWhat it often points toStart here
An ache across the low back that's worse after sitting or bendingMechanical low back painLower Back Pain
Pain, tingling or numbness running down one legDisc-related sciatica or nerve root irritationDisc Injuries
Leg heaviness or cramping when you walk that eases when you sit or lean forwardSpinal stenosisSpinal Stenosis
Neck and shoulder tension that builds through a day at a deskMechanical neck pain, often with a cervicogenic headacheNeck Pain
Back pain past 12 weeks that hasn't improved with standard careA case for Advanced Spine CareAdvanced Spine Care
Stiff, painful hips or knees that flare with useHip or knee osteoarthritisOsteoarthritis (Hip & Knee)
How we work

A structured spine assessment, without the referral chain.

Dr. Serrick's Primary Spine Practitioner training through the University of Pittsburgh, and his Advanced Practice Provider training in structured spine triage, run on the same red-flag rules, classification systems and escalation thresholds that specialist spine programs use. That's the assessment you get here: structured, without the wait, and without assuming surgery is where you're headed.

Classification comes before treatment. Mechanical low back pain, disc-related nerve root pain, stenosis and sacroiliac pain can feel remarkably alike and respond to very different care, so the first job is working out which one you actually have. Most patients improve without imaging; the ones who genuinely need it, we identify quickly and refer out.

It also means we're careful about what a scan means. Degenerative disc disease and degenerative joint disease show up on plenty of adult spines and often explain nothing about the pain someone walked in with. What moves the needle is a clear diagnosis, hands-on care, and a short daily exercise program that holds the progress.

Who you'll see.

Dr. Matthew Serrick, chiropractor and owner of BACK IN BALANCE Clinic

Dr. Matthew Serrick

BSc (Hons), DC

Leads Advanced Spine Care: complex, disc-related and long-standing low back pain, plus the triage that decides who needs imaging or a referral.

Dr. Lisa Clarke, chiropractor at BACK IN BALANCE Clinic

Dr. Lisa Clarke

BA, DC, Contemporary Medical Acupuncture

Back and pelvic pain through pregnancy and beyond, plus medical acupuncture and custom orthotics where they support the plan.

Dr. Steven Murray, chiropractor

Dr. Steven Murray

DC, MSc, BSc

Back pain in runners and active patients, with rehab-forward care and pre- and post-surgical spine rehabilitation.

Michael O'Brien, registered massage therapist at BACK IN BALANCE Clinic

Michael O'Brien

RMT (since 2006)

Soft-tissue and myofascial work that supports your spine plan, drawing on nearly two decades of massage therapy experience.

What to expect

Your first visit.

  1. 01

    Tell us what's going on

    Book online or call and describe the problem in your own words. If you're not sure whether you need a chiropractic assessment or something else, say so — the front desk will point you at the right first appointment.

  2. 02

    A full assessment, including a neurological screen

    History, orthopedic testing and a movement exam, plus a neurological screen: reflexes, sensation and strength. We check for red flags at the same time, and you'll hear what we're finding as we go rather than only at the end.

  3. 03

    A diagnosis, treatment and a plan

    You leave with a working diagnosis in plain language, treatment the same visit, a short daily exercise program and a realistic idea of how many visits this usually takes. We direct-bill most major insurers.

What it costs.

We direct-bill most major insurers in Ontario. Fees effective September 2026.

Initial Visit60 min · $150
Re-evaluation / New Complaint45 min · $100
Subsequent Visit30 min · $85
Subsequent Visit with Acupuncture30 min · $95
Subsequent Visit with Laser Therapy30 min · $95
Full fee schedule

Frequently asked questions

Usually not. Most back pain is mechanical, and guidelines advise against routine imaging unless there are red-flag signs or symptoms that don't settle with care. BACK IN BALANCE does not take X-rays on site. We screen for those signs at your first visit, and when imaging is genuinely indicated we refer you out and say what we're looking for.

Guides from our Spine & Back team.

View all Spine & Back articles
Reviews

What patients say

A few words from people we've helped get back to what they love.

Steps from College station and they direct-bill my insurance, so it's an easy visit. Real assessment, no pressure, and a plan I could actually follow at home.
Kevin M.· Google
I saw Dr. Clarke through my pregnancy for pelvic pain. Gentle, knowledgeable, and reassuring the whole way. It made a real difference to how I felt day to day.
Hannah L.· Google
Booked for a running gait analysis before a half marathon. The video breakdown of my stride was eye-opening and the exercises sorted out the knee pain that kept derailing my training.
Marcus T.· Google

Book your first visit

Tell us what's going on and the front desk will match you with the right spine & back practitioner.

  • Same-day appointments usually available
  • Direct billing to most major insurers
  • Prefer to call? (416) 660-9932

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