BACK IN BALANCE Clinic

Accident Care in Toronto

Assessment and rehabilitation after motor vehicle and workplace injuries in downtown Toronto — one team that treats the injury and handles the MVA and WSIB paperwork.

Dr. Matthew Serrick welcoming a patient for an accident-care consult, tablet in hand — BACK IN BALANCE Clinic, downtown Toronto
Since 2009Advanced Spine CareWomen's HealthRunning & SportsWSIB & MVA ClaimsLGBTQ+ Friendly 🏳️‍🌈Direct Billing to Insurance
Dr. Serrick reviewing insurance and intake paperwork on a tablet with a patient — BACK IN BALANCE Clinic, downtown Toronto
How it works

Two claim types, one coordinated team.

An injury from a car accident and an injury from work are treated by the same clinical team here, but they run through two very different funding systems: motor vehicle accident (MVA) claims go through your auto insurance, and workplace injuries go through WSIB. Knowing which forms to file, who to bill, and what the insurer needs is half the battle when you're hurt.

That's the part we take off your plate. You focus on getting better; we complete the paperwork, communicate with the insurer or WSIB, and bill directly wherever possible. Care starts with the same thorough assessment every patient gets — history, orthopedic and neurological exam, and a plain-language explanation of what's going on and how we'll treat it.

  • Direct billing to auto insurers and WSIB wherever possible
  • We complete and submit the claim paperwork with you
  • Same team, same building — chiropractic, massage, acupuncture
Start here

Which page fits your situation?

Motor Vehicle Accident Care

Whiplash, neck and back pain, headaches, and concussion symptoms after a car accident — assessment, treatment, and the auto-insurance paperwork handled.

Motor Vehicle Accident Care

WSIB & Workplace Injury Care

Hurt at work? Assessment, treatment, and return-to-work support for Ontario workers — we complete the WSIB reporting and bill WSIB directly.

WSIB & Workplace Injury Care

Not sure which applies?

Call or book an assessment and bring what you have — claim number, adjuster contact, or just the story. We'll sort out the claim side with you at the first visit.

Contact the clinic
What to expect

Your first accident-care visit.

Plan for about 60 minutes. Bring your claim number and adjuster contact if you have one — and if you don't yet, come anyway and we'll walk you through the claim steps.

  • Full history of the accident and your symptoms
  • Orthopedic and neurological examination
  • Plain-language diagnosis and a written care plan
  • Claim paperwork started with you at the clinic
  • First treatment the same day when appropriate

Frequently asked questions

About accident care

It comes down to where the injury happened. Injuries from a car accident are funded through your auto insurance policy's accident benefits, while injuries that happen at work are covered by WSIB, Ontario's workplace insurance. The treatment is similar — the paperwork and billing are completely different, and we handle both.

About the clinic

Reviews

What patients say

A few words from people we've helped get back to what they love.

Steps from College station and they direct-bill my insurance, so it's an easy visit. Real assessment, no pressure, and a plan I could actually follow at home.
Kevin M.· Google
I saw Dr. Clarke through my pregnancy for pelvic pain. Gentle, knowledgeable, and reassuring the whole way. It made a real difference to how I felt day to day.
Hannah L.· Google
Booked for a running gait analysis before a half marathon. The video breakdown of my stride was eye-opening and the exercises sorted out the knee pain that kept derailing my training.
Marcus T.· Google

Book your first visit

Tell us what you need from accident care and the front desk will match you with the right practitioner.

  • Same-day appointments usually available
  • Direct billing to most major insurers
  • Prefer to call? (416) 660-9932

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